One of the largest non-profit that serves about 64,000 homeless and low-income families annually was looking to guarantee high-quality franchised services on hundred of rolled-out vehicles.
Using the proven Brown Papers Methodology, we defined a digital roadmap for the company’s vision. It will be built using Dynamics and PowerApps.
Our focus was to provide a seamless experience for new and existing Hopelink team members. The goal is to standardize quality in their inspections and provide them with an intuitive dashboard to monitor all Service Partners, Drivers, and Vehicles.
As of common practice, our great team followed these 3 simple steps:
We guaranteed the quality of our work by deploying a team of mixed competences, including Business Analysts, UX Designers, Technical Architects, Full-Stack Engineers and Quality Engineers.
- Project info
- Web, Mobile
- Non Profit
- End-to-End Digital Transformation, Process Mapping, Brown Papers, Interactive Workshops, User Interviews, Action Plan, Clear Responsibilities, Weekly Status Meetings
[Potential] +200% improvement in errors detection