sd

Challenge

One of the largest non-profit that serves about 64,000 homeless and low-income families annually was looking to guarantee high-quality franchised services on hundred of rolled-out vehicles.

 

Solution

Using the proven Brown Papers Methodology, we defined a digital roadmap for the company’s vision. It will be built using Dynamics and PowerApps.

Our focus was to provide a seamless experience for new and existing Hopelink team members. The goal is to standardize quality in their inspections and provide them with an intuitive dashboard to monitor all Service Partners, Drivers, and Vehicles.

As of common practice, our great team followed these 3 simple steps:

  • Discovery
  • Design
  • Development

We guaranteed the quality of our work by deploying a team of mixed competences, including Business Analysts, UX Designers, Technical Architects, Full-Stack Engineers and Quality Engineers.

Project info
Platform
Web, Mobile
Leapfroggers
3
Industry
Non Profit
Technology
End-to-End Digital Transformation, Process Mapping, Brown Papers, Interactive Workshops, User Interviews, Action Plan, Clear Responsibilities, Weekly Status Meetings

Results

[Potential] +200% improvement in errors detection